Exchange & Refund Policy
1. Introduction
These Terms and Conditions (the “Terms”) govern your use of the beauty services and courses provided by [Pink Beauty Salon and Academy]. By accessing or using our services and courses, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services or enroll in our courses.
2. Use of Services and Courses
2.1 Beauty Services
- When you book a beauty service, you are required to provide accurate personal information, including but not limited to your name, contact details, and any relevant medical information (such as allergies) that may affect the service.
- Services are subject to availability. We reserve the right to reschedule or cancel a service due to unforeseen circumstances, such as staff unavailability or equipment malfunction. In such cases, we will notify you as soon as possible and offer alternative arrangements or a refund.
- You are expected to arrive on time for your scheduled service. Late arrival may result in a shortened service time or cancellation, and no refund will be provided in such situations.
2.2 Beauty Courses
- To enroll in a beauty course, you must meet the minimum requirements specified for each course, which may include educational qualifications, prior experience, or age restrictions.
- Course fees are payable in full before the commencement of the course, unless otherwise agreed upon. Failure to pay the fees may result in the cancellation of your enrollment.
- Course schedules are subject to change. We will make reasonable efforts to notify you of any changes in advance. In the event of a significant change that affects the nature of the course, you may be eligible for a refund or the option to transfer to another course.
3. User Conduct
- You must use our services and courses in a legal and respectful manner. You may not engage in any behavior that is harmful, offensive, or violates the rights of others.
- You are responsible for maintaining the security of your account and password. Any activities that occur under your account are your responsibility.
- Do not use our website or services to transmit any malicious software, viruses, or spam.
4. Intellectual Property
- All content on our website, including but not limited to course materials, service descriptions, images, and marketing materials, is the intellectual property of [Pink Beauty Salon and Academy]. You may not reproduce, distribute, modify, or use this content without our prior written consent.
- Course materials provided to you are for your personal use during the course only. You may not share or sell these materials to third parties.
5. Liability
5.1 Limitation of Liability
- To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services or courses. This includes but is not limited to damages for loss of profits, data, or business opportunities.
- Our total liability to you for any claim related to our services or courses shall not exceed the amount you have paid for the specific service or course in question.
5.2 Indemnification
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of our services or courses, your violation of these Terms, or your infringement of the rights of any third party.
6. Termination
- We may terminate your access to our services or courses at any time if you violate these Terms, or for any other reason in our sole discretion.
- Upon termination, you must immediately cease using our services and courses, and any rights you had to use them will be revoked.
8. Miscellaneous
- These Terms constitute the entire agreement between you and us regarding your use of our services and courses, and supersede all prior agreements and understandings, whether oral or written.
- If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions of these Terms shall remain in full force and effect.
- We may modify these Terms from time to time. Any changes will be posted on our website, and your continued use of our services or courses after the changes are posted will constitute your acceptance of the modified Terms.